Return & Refund Policy

At tazakart.business, we want every grocery and daily essential delivery to meet your highest expectations. Given the consumable nature of our products, please review our policy carefully:

• Return Window: Due to health and safety standards for groceries, return or exchange requests for eligible non-perishable items must be made within 24 to 48 hours of delivery.
• Eligibility: Items must be in original, unopened condition with all factory seals and packaging intact. Fresh produce and dairy must be inspected at the time of delivery.
• Defective/Damaged/Spun Items: If you receive damaged packaging, expired items, or compromised fresh produce, please contact us immediately upon delivery with clear photographic evidence so we can arrange an instant replacement or refund.
• Non-Returnable Items: Opened pantry items, used household goods, or perishable products reported after the initial delivery inspection window cannot be accepted for return due to safety guidelines.
• Refunds: Approved refunds will be processed via your original payment method (or as store credit) once our customer care team verifies the reported issue.